Effective Date: May 14, 2025
At C.S. Osborne Industrial Tools (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://csosborneindustrialtools.com and engage with our services or products.
1. Information We Collect
We may collect:
- Personal Information: Name, email address, billing/shipping address, phone number, and payment information during order processing or contact.
- Website Use Information: IP address, device type, browser data, and activity logs collected via cookies or analytics tools.
2. How We Use Your Information
Your information is used to:
- Process and fulfill product orders
- Communicate with you regarding orders or support
- Enhance and maintain the website
- Meet legal or regulatory obligations
3. Data Sharing
We do not sell or rent your personal data. However, we may share it with:
- Trusted third parties (e.g., FedEx) for order fulfillment
- Payment processors and website service providers
- Governmental or regulatory authorities if required by law
4. Cookies and Analytics
We use cookies to collect analytics data and optimize your user experience. You may adjust browser settings to manage or block cookies.
5. Security Measures
We use industry-standard safeguards to protect your personal data from unauthorized access, loss, or misuse.
6. Your Choices
- To request access to, or deletion of, your personal data, contact us at info@csosborneindustrialtools.com.
- If you no longer wish to receive our communications, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any of our emails.
7. Updates to This Policy
We may revise this policy from time to time. The latest version will be posted on this page with the effective date.